Refund policy

30-DAY GEEZER GUARANTEE

We want you to love your GEEZER GEAR ski mask. If something isn't right, contact us within 30 days of delivery and we'll make it right.

 

DAMAGED, DEFECTIVE OR WRONG ITEM

If your outfit arrives damaged, defective, or isn't the style you ordered, email us within 30 days of delivery with your order number and a photo of the item. We'll send a free replacement or give you a full refund — your choice. You don't need to send the item back.

 

CHANGED YOUR MIND

If you'd like to return an item for any other reason, contact us within 30 days of delivery to start a return. Items must be unused, unwashed and in their original condition. Return shipping costs are the customer's responsibility. Once we receive and inspect the item, we'll refund the item price to your original payment method.

 

LOST PACKAGES

If your order hasn't arrived within 30 days of shipping, contact us and we'll resend it for free or issue a full refund.

 

REFUNDS

Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take a few extra days to post the refund.

 

BUNDLES

If you return part of a bundle order, the refund is based on the bundle discount applied to your order.

 

HOW TO START A RETURN

Email us with your order number and a short description of the issue. Please don't send items back without contacting us first — returns sent without approval may not be accepted.